Custom Report

Custom report is a specialized report of your transactions for a time period that you specify. For example, you can design a report that lists all transactions over a 3-day period for a particular credit card, or a report that lists only particular types of transactions (for example, declined Sales and Authorizations) for all credit cards over a 5-day period.

You can create a custom template and save it for future use. From then on, you can select your saved template from Templates & Schedules, modify it if needed, and run the report.

Generating a Custom Report

To access the Custom Report page, navigate to Reports -> Standard ->Custom Report.

  1. PayPal Manager enables you to save commonly used reports as templates. This enables you to run the saved reports without having to specify the settings each time.

If you want to save this report as a template so that you can use it again, enter a name for this report template in the Save Template As field. If this is a template you are editing, then the name specified earlier will appear here.

  1. Specify a Date Range for the report. If you specify a fixed time from the drop-down menu, PayPal Manager adjusts the 24-hour time period to the processor's settlement times. You can match the processor's 24-hour day by selecting a specific custom time.

  2. Specify the Time Zone for your search time.

  3. Select the Card Types you want to include in the report. You can click All to include all the cards, or None to de-select them.

  4. Select the Transaction Types you want to include in the report. You can click All to include all the transaction types, or None to de-select them.

  5. Specify a Minimum Amount and Maximum Amount monetary range you want to include in the report.

  6. Select the transaction Results you want to include in the report. If you want to sort by specific result codes, select Other Codes from the drop-down menu and specify the result code in the Other Codes field.

  7. Select if you want to include transactions processed by Buyer Authentications. You have the following options:

  8. Click Recurring Billing Transactions if you want the report to display only Recurring Billing transactions.

  9. The Display Fields section enables you to select the categories you want to display in your report. The Available Columns box lists all the possible categories, and the Selected Columns box displays all the categories that you have selected to display in the report.

  10. In the Sort by field, specify how you want to sort the results: Transaction ID, Transaction Time, Transaction Type, Tender Type, Amount, or Result code. Specify Ascending or Descending.

  11. If you want to download your search results, click on the radio box next to Download Report, and select a Format from the drop-down menu. You have the following options:

  12. To generate the report, you have the following options: