Perform Transaction Step 1 page enables you to manually perform a single ACH Debit, Credit, Void, or Prenote transaction. For more information regarding ACH, refer to About ACH Payments.
Only administrators can perform transactions. If you do not have administrator privileges, you will not see this page.
To access the Perform Transaction Step 1 page, navigate to Perform Transactions -> Single Transaction.
Select a Transaction Type from the drop down menu. Depending on your selection, you have to specify additional information. You have the following transaction type options:
For information about ACH Transaction Types.
Transfers funds from the customer’s bank account into your (the merchant’s) bank account.
If you select this option, perform the following steps:
For Transaction Mode, select Live or Test transaction from the drop-down menu.
Click Submit.
Refunds money from the merchant's account to the card holder's credit card account.
If you select this option, perform this following steps:
Enter the Original Payment ID of the transaction you are crediting.
For Transaction Mode, select Live or Test transaction from the drop-down menu.
Click Submit.
Voids a Sale or Debit transaction so that it will not settle.
If you select this option, perform this following steps:
Enter the Original Transaction ID of the Authorization transaction you are voiding.
For Transaction Mode, select Live or Test transaction from the drop-down menu.
Click Submit.
Refers to a Prenotification payment (with no monetary amount transferred) that you can use to verify bank account validity. Receiving banks are not required to respond to a Prenotification payment. Prenotifications are not settleable payments, however they can be voided.
If you select this option, perform the following steps:
For Transaction Mode, select Live or Test transaction from the drop-down menu.
Click Submit.