Return Activity

Return Activity Summary report shows a summary of all returned payments (for example, NSF or bank account closed) for the specified time period. To view returns for a specific day or time period, use the Detailed Return Activity report.

Creating a Return Activity Summary Report

To access the Return Activity Summary Report page, navigate to Reports -> ACH -> Return Activity.

  1. PayPal Manager enables you to save commonly used reports as templates. This enables you to run the saved reports without having to specify the settings each time.

If you want to save this report as a template so that you can use it again, enter a name for this report template in the Save Template As field. If this is a template you are editing, then the name specified earlier will appear here.

  1. Specify a Date Range for the report. This report is based on the payment date and not on the return date.

  2. Specify the Time Zone for your search time.

  3. For Transaction Mode, specify whether to display Live or Test transactions. When creating saved templates, the transaction mode is always Live. For scheduled templates, the transaction mode can be Live or Test.

  4. If you want to download your search results, click on the radio box next to Download Report, and select a Format from the drop-down menu. You have the following options:

  5. To generate the report, you have the following options: